No heat at 10 PM. Someone answers.
VoltexAI answers your HVAC calls when you're in an attic, on a rooftop unit or done for the night. It gets the problem, the address and how soon they need you, and texts it all to you.
Free for 2 weeks. No contract.
"Thanks for calling. What's going on with your system?"
HVAC calls don't wait for business hours.
No heat, no cooling
The furnace quits on a cold night, or the AC dies in a heat wave. Those calls come in after hours, and if nobody picks up, the homeowner calls the next company on the list.
Busy season
First cold snap, first heat wave. Every phone lights up at once, and you're already booked solid on site.
Tune-ups and maintenance
Seasonal tune-ups are easy work to book, just not when you're up a ladder with your hands full.
Replacements and quotes
Furnace, AC or heat pump replacements. Bigger jobs, and the homeowner is often calling a few companies the same day.
It asks what you would ask.
- What's wrong: no heat, no cooling, a strange noise, a leak or thermostat trouble
- What system they have, if they know: furnace, AC, boiler or heat pump
- How soon they need someone, and whether anyone at home is at risk from the cold or heat
- The address and the best number to call back
- When someone is home for the visit
We set the questions up around how your company works during the pilot.
From no heat to a booked visit.
A homeowner calls about no heat while you're on another job.
It is answered in a normal voice, not a phone menu.
It gets the problem, the address and how soon they need you, and can book the service call.
You get a text with everything before you're out of the attic.
Every plan starts with a free 2-week pilot. Booking service calls is on the Booked plan and up.
See the plansStraight answers.
Does it answer after hours and on weekends?
Yes. It answers 24/7, including nights, weekends and holidays, which is often when no-heat calls come in.
Can it book service calls?
Yes, on the Booked plan and up. It books the visit into your calendar during the call.
Do I need to set anything up?
No. We set it up around your business during the pilot, including the questions it asks your callers.
What if it gets something wrong?
Every call is transcribed, and the details come to you as a text. You can check exactly what was said before you call back.
Which areas do you serve?
HVAC companies and other trades across the Greater Toronto Area: Halton, Peel, Toronto, York and Durham. We're based in Milton.